Kindness Thursday

Popping up on my social media feed is the #kindness movement. Our team at work sometimes has trouble leading with kindness.  It is indicative of the attitude of some of our leaders who have a hard time finding something positive to say about a subordinate.  So today I took the concept of kindness Thursday intoContinue reading “Kindness Thursday”

Daily Encounters

Describe a random encounter with a stranger that stuck out positively to you. Part of my job is to talk to patients to schedule appointments, answer questions, calm nerves, ask clarifying questions, and obtain further information when necessary. Often, when patients call in, they are anxious or frustrated, so part of my job is toContinue reading “Daily Encounters”